Privacy Policy for Flow Balance

Last updated: January 20, 2026

Flow Balance (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, and shared when you use the Flow Balance mobile application and website available at https://www.flowbalance.app.

1. Information We Collect

1.1 Account Information

When you create an account, we collect and process personal information through Clerk, our authentication provider. This may include:

  • Email address
  • User ID
  • Authentication credentials (securely managed by Clerk)

We do not store passwords directly on our servers.

1.2 Payment Information

Premium features are available via paid subscriptions or one-time payments.

Payments are processed securely by Stripe, via Clerk. We do not store or process credit card details ourselves.

Stripe may collect:

  • Payment method details
  • Transaction data
  • Billing-related information

1.3 Usage & Technical Data

We may collect limited non-personal information such as:

  • Device type and operating system
  • App usage statistics
  • Anonymous crash and performance data

This data is used solely to improve app reliability and user experience.

2. How We Use Your Information

We use collected data to:

  • Provide and manage user accounts
  • Enable premium access
  • Process payments
  • Improve app performance and stability
  • Ensure security and prevent abuse

3. Third-Party Services

Flow Balance relies on trusted third-party services:

  • Clerk – authentication and user management
  • Stripe – payment processing
  • Vercel – application hosting and infrastructure
  • Google Play Services – app distribution and analytics

These services process data in accordance with their own privacy policies.

4. Data Sharing

We do not sell or rent personal data.

Data is shared only with the service providers listed above and only as necessary to operate the app.

5. Data Retention

We retain personal data only for as long as necessary to provide the service or comply with legal obligations.

Users may request deletion of their account and associated data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Request data portability

Requests can be made using the contact information below.

7. Children’s Privacy

Flow Balance is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.

8. Data Security

We use reasonable technical and organizational measures to protect your data. All authentication and payment processes are handled via secure, industry-standard providers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us at:

Email: contact@flowbalance.app
Website: https://www.flowbalance.app